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Yash Singh Ramgadiya

Project overview

Organisation
Burda Luxury, Asia Pacific

Subscription MRR, Churn & Reactivation Intelligence

Subscription measurement covering active subscribers, new, churned, reactivated and net MRR, subscription orders, take rate, churn and reactivation, built to explain recurring-revenue movement and support commercial planning.

Subscription AnalyticsMRRChurn

Context

Subscription brands need to understand why recurring revenue moved, not just what it is. Net MRR hides the churn and reactivation underneath it.

Measurement

  • Active subscribers
  • New MRR, churned MRR, reactivated MRR and net MRR
  • Subscription orders and take rate
  • Churn and reactivation

Approach

Decompose recurring-revenue movement into its components so that leadership can see the contribution of acquisition, churn and reactivation each period, with definitions governed in the semantic layer.

Purpose

A consistent explanation of recurring-revenue movement that supports commercial planning across subscription brands.

Technology

  • Governed semantic models
  • SQL
  • dbt